Upora Institute

Terms and Conditions

Upora Institute > Terms and Conditions

ACCEPTANCE OF TERMS

By accessing and using the Upora website (referred to as the “Site”), you agree to be bound by the following Terms of Use. These Terms of Use constitute a legally binding agreement between you (whether personally or on behalf of an entity) and UPORA PROFESSIONAL AND MANAGEMENT TRAINING INSTITUTE L.L.C (“Company,” “we,” “us,” or “our”), governing your use of the Site. We are registered in the United Arab Emirates and have our registered office in Dubai.

You acknowledge and agree that by accessing or using the Site in any manner, you accept and agree to be bound by all these Terms of Use. If you do not agree with all of these terms, then you are expressly prohibited from accessing and using the Site and you must discontinue use immediately.

Please note that supplemental terms and conditions or documents posted on the Site from time to time are also considered part of these Terms of Use and are hereby expressly incorporated herein by reference. We reserve the right, at our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason without prior notice. We will alert you about any changes by updating the “Last updated” date of these Terms of Use. You waive any right to receive specific notice of each such change. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Therefore, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

TERMS Of SERVICE

Upora is a professional development company offering training, consultancy, coaching and accreditation services in the education sector. Our offerings encompass both virtual and in-person courses, coaching sessions, and consultations tailored to educators and teacher students seeking to enhance their skills and knowledge in education. We retain the right, at our sole discretion, to refine or adjust the services offered at any time. Additionally, we may enhance website features, which could result in temporary service interruptions for maintenance and development purposes. Users have the option to enrol in courses or request coaching, consultation and accreditation services provided by Upora.

COURSE ENROLLMENT

To enrol in a course offered by Upora, you must have an internet connection and an email. Additionally, you are required to provide us with a valid payment method on this Site, which entails furnishing an active and valid Credit/Debit Card number. Please note that a 1 AED charge will be applied prior to enrolment to validate the card, with the same fee reimbursed to you shortly after verification is completed. You have the freedom to update or change your payment method at any time. Please note that we collaborate with ________ as a third-party gateway to facilitate payment.

Upon successful payment and enrolment, you will participate in either a virtual or face-to-face course, scheduled in advance. The delivery method of training will be specified in the course description on the Site, along with the course’s specific timeline and duration. A dedicated trainer will be assigned to conduct the training service. The trainer will reach out to you via email to provide details of the upcoming sessions, including the course’s learning objectives and proposed schedule. Furthermore, the trainer will share the link and code details via email to access the course material on the Google Classroom platform.
It is your responsibility to regularly check your Gmail for any communications and notifications from the trainer to ensure your attendance at the sessions. If you are unable to attend a scheduled session, you will bear all responsibilities associated with your absence, as trainers will not hold repeat sessions under any circumstances. Following each session, it is imperative that you review the uploaded material on the Google Classroom platform and complete all required tasks and assignments specified by the trainer. Failure to fulfil these requirements will result in the inability to obtain the course certificate.
Upon successful completion of all sessions and fulfilment of the requisite tasks, Upora will provide you with an attested certificate from KHDA, authenticating your completion. You are permitted to share this certificate on social media platforms.

CONSULTATION, COACHING, AND RESEARCH

To avail consultation, coaching, or research services offered by Upora, you are required to initiate contact with us via email and provide a detailed brief outlining your requirements. This contact can be established by clicking on the “contact us to learn more” button on the Site or by accessing the “contact us” button in the Site footer. Alternatively, you can send an email directly to info@upora.ae.

Upon receipt of your brief, Upora will proceed with conducting an on-site assessment. This assessment process involves gathering data through the review of documentation provided by you and conducting interviews with educators. Subsequently, Upora will address areas for development based on the assessment findings.

Following the assessment, Upora will devise a customized action plan tailored to your specific needs. An invoice corresponding to the agreed-upon services will then be shared with you electronically or via email. Payments for these services are to be made via wire transfer to the Upora bank account specified in the invoice.

ACCOUNT MANAGEMENT

Users have the ability to manage their accounts on the Site by accessing the “My Account” section. Within this section, users can review and update the information provided during account creation. This information includes, but is not limited to, full name, username, passwords, email address, phone number, payment methods, and other relevant details. Additionally, users can view their past orders and opt to purchase new courses or request new consultation, coaching, or research services.

BILLING

Upon enrolment in a course, users will be charged the full price of the course as listed on the Site. Local taxes, such as VAT, will be applied to the bill accordingly. In the event of a payment failure due to reasons such as insufficient funds or card expiration, users are solely responsible for any outstanding amounts. In such cases, the Company reserves the right to withhold provision of any services detailed in the course description. Subject to applicable law, payments are generally non-refundable, except in cases where cancellation is requested at least 72 hours prior to the course or workshop start date as specified on the site and in the course description. In cases of cancellation of the course or workshop by us for any reason, you shall expect to receive a full refund.  Refunds or credits are not provided otherwise.

PROMOTIONS, DISCOUNTS, AND COUPONS

We may, at our discretion, offer various promotional deals in the form of discounts or coupon codes. The eligibility and value of such offers are determined solely by the Company. We reserve the right to extend these promotions, discounts, or coupons to selected members at any time. Members will be notified of such offers through electronic means, including email, SMS, or other communication channels. Each offer will have a specified period of validity, as indicated in the communication. Please note that promotional offers may be subject to limitations and exclusions and can only be used once during the specified validity period.

INTELLECTUAL PROPERTY RIGHTS

Unless stated otherwise, the site is our exclusive property. All elements, including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively referred to as the “Content”) as well as the trademarks, service marks, and logos (the “Marks”) contained therein, are either owned or controlled by us or licensed to us. They are protected by copyright, trademark, and other intellectual property laws of the United Arab Emirates, international copyright laws, and international conventions.

The Content and Marks are provided on the Site solely for informational and personal use “AS IS.” Except as expressly permitted in these Terms of Use, no part of the Site, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written consent.

If you are eligible to use the site, you are granted a limited license to access and use the site. You may download or print a copy of any portion of the content for your personal, non-commercial use, provided that you comply with these Terms of Use. All rights not expressly granted to you in relation to the site, content, and marks are reserved by us.

USER REPRESENTATIONS

By utilizing the site, you assert and guarantee that: (1) all information provided during registration will be truthful, precise, up-to-date, and complete; (2) you will ensure the accuracy of such information and promptly update it as necessary; (3) you possess the legal capacity and agree to abide by these Terms of Use; (4) you are of legal age in your jurisdiction of residence; (5) you will not access the Site using automated or non-human means, such as bots or scripts; (6) you will not employ the Site for any illegal or unauthorized activities; and (7) your usage of the Site will not contravene any applicable laws or regulations. If any information provided by you is found to be false, inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate your account and deny you any present or future access to the Site (or any part thereof).

USER REGISTRATION

In cases when registration with the site is necessary, you undertake to maintain the confidentiality of your password and are accountable for all activities conducted using your account and password. We retain the right to revoke, retrieve, or modify any username you select if, at our sole discretion, we deem such username to be inappropriate, obscene, or objectionable.

Prohibited Activities

You are prohibited from using the Site for any purpose other than its intended use, as specified by us. Commercial activities not explicitly endorsed or approved by us are strictly prohibited. As a user, you agree not to:

  1. Systematically extract data or content from the site to create collections, compilations, databases, or directories without our written permission.
  2. Engage in deceptive practices, such as attempting to obtain sensitive account information.
  3. Circumvent, disable, or disrupt security features of the site.
  4. Disparage or harm us or the site in any way.
  5. Use information obtained from the site to harass, abuse, or harm others.
  6. Misuse support services or file false reports.
  7. Violate any laws or regulations.
  8. Engage in unauthorized framing or linking.
  9. Upload viruses, spam, or other disruptive material.
  10. Use automated tools or scripts to interact with the site.
  11. Remove copyright notices or proprietary rights from Content.
  12. Impersonate others or use their usernames.
  13. Use spyware or similar mechanisms to collect information.
  14. Disrupt Site operations or harass employees.
  15. Attempt to bypass access restrictions or copy site software.
  16. Reverse engineer or modify site software.
  17. Use automated systems to access or interact with the site.
  18. Use buying or purchasing agents.
  19. Engage in unsolicited email or deceptive account creation.
  20. Use the site for competitive purposes or revenue generation.
  21. Advertise goods or services or transfer your profile without authorization.

USER GENERATED CONTENT

While the site does not actively solicit user submissions, we may offer you the opportunity to contribute content and materials. This includes text, videos, audio, images, comments, suggestions, or personal information (“Contributions”). These Contributions may be visible to other users of the Site and may also appear on third-party websites. Accordingly, any Contributions you make may be handled in accordance with the Site’s Privacy Policy.

By submitting Contributions, you represent and warrant that:

  1. Your Contributions do not violate the rights of any third party, including copyrights, patents, trademarks, trade secrets, or moral rights.
  2. You are the rightful owner of the Contributions or have obtained all necessary licenses, rights, consents, releases, and permissions to use and authorize the use of the Contributions.
  3. You have obtained consent from any identifiable individuals featured in your Contributions to use their name or likeness as intended.
  4. Your Contributions are truthful and accurate.
  5. Your Contributions are not unsolicited advertising, spam, or other forms of solicitation.
  6. Your Contributions are not obscene, violent, harassing, or otherwise objectionable (as determined by us).
  7. Your Contributions do not promote violence or threaten any individual or group.
  8. Your Contributions comply with all applicable laws and regulations, including those concerning child pornography and the rights of minors.
  9. Your Contributions do not contain offensive comments related to race, nationality, gender, sexual orientation, or physical disabilities.
  10. Your Contributions do not violate these Terms of Use or any applicable law.

Violation of these guidelines may result in the termination or suspension of your access to the site.

CONTRIBUTION LICENSE

You agree that we may access, store, process, and use any information and personal data that you provide in accordance with the terms of the Privacy Policy (article _) and your choices (including settings).By submitting suggestions or other feedback regarding the site and/or our services, you agree that we can use and share such feedback for any purpose without compensation to you. We do not assert any ownership over your contributions. You retain full ownership of all of your contributions and any intellectual property rights, or other proprietary rights associated with your contributions. We are not liable for any statements or representations in your contributions provided by you in any area on the site. You are solely responsible for your contributions to the site, and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your contributions.

By submitting Contributions, you represent and warrant that:

  1. Your Contributions do not violate the rights of any third party, including copyrights, patents, trademarks, trade secrets, or moral rights.
  2. You are the rightful owner of the Contributions or have obtained all necessary licenses, rights, consents, releases, and permissions to use and authorize the use of the Contributions.
  3. You have obtained consent from any identifiable individuals featured in your Contributions to use their name or likeness as intended.
  4. Your Contributions are truthful and accurate.
  5. Your Contributions are not unsolicited advertising, spam, or other forms of solicitation.
  6. Your Contributions are not obscene, violent, harassing, or otherwise objectionable (as determined by us).
  7. Your Contributions do not promote violence or threaten any individual or group.
  8. Your Contributions comply with all applicable laws and regulations, including those concerning child pornography and the rights of minors.
  9. Your Contributions do not contain offensive comments related to race, nationality, gender, sexual orientation, or physical disabilities.
  10. Your Contributions do not violate these Terms of Use or any applicable law.

Violation of these guidelines may result in the termination or suspension of your access to the site.

Inputs

You acknowledge and consent that any questions, comments, suggestions, ideas, feedback, or other information regarding the site (“Inputs”) provided by you to us are non-confidential and will become our exclusive property. We shall possess full rights, including all intellectual property rights, and shall have the unrestricted authority to utilize and distribute these submissions for any lawful purpose, whether commercial or otherwise, without the need for acknowledgment or compensation to you. You hereby waive all moral rights to any such inputs and affirm that any such inputs are either original to you or that you have the appropriate rights to submit them. You agree not to hold us liable for any alleged or actual infringement or misappropriation of any proprietary right in your inputs.

Site Management

We retain the right, though not the obligation, to: (1) monitor the site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your inputs or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the site.

Privacy Policy

We prioritize data privacy and security. Your use of the Site implies your agreement to adhere to our Privacy Policy, accessible via the link provided below. This Privacy Policy is an integral part of these Terms of Use, and compliance with its provisions is required. For comprehensive information on our Privacy Policy, please click the link below.

TERM AND TERMINATION

These “Terms of Use” shall govern your use of the site for the duration of your access to it. Without limiting any other provision of these Terms of Use, we earn the right, at our discretion and without prior notice or liability, to restrict or deny access to the site (including blocking specific IP addresses) to any individual for any reason or without cause, including but not limited to. breach of any presentation, warranty or agreement stipulated in these Terms of Use, or any applicable law or regulation. We may cease your access or participation in the site or delete your account and any associated content or information, at any time without notice at our sole discretion. 

Should we choose to terminate or suspend your account for any reason, you are expressly prohibited from re-registering or creating a new account under your name, a pseudonym, or the identity of any third party, whether you are authorized to act on behalf of said third party. Alongside terminating or suspending your account, we reserve the right to pursue appropriate legal action, including, but not limited to, seeking civil, criminal, and injunctive remedies.

MODIFICATIONS AND INTERRUPTIONS

We retain the authority to alter, amend, or delete the content of thesSite at our sole discretion and without prior notice, for any reason. However, we are under no obligation to update any information on our site. Additionally, we reserve the right to modify or discontinue any aspect of the site, in whole or in part, without prior notice at any time. We shall not be held liable to you or any third party for any alterations, price adjustments, suspensions, or terminations of the site. While we strive to ensure the continuous availability of the site, we cannot guarantee uninterrupted access at all times. Occasional hardware, software, or other issues may arise, necessitating maintenance activities that could result in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the site at our discretion and without notice. You agree that we bear no liability whatsoever for any losses, damages, or inconveniences arising from your inability to access or utilize the site during any period of downtime or cessation. Nothing in these Terms of Use shall be construed to compel us to maintain or support the site or to provide any corrections, updates, or releases in connection therewith.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Both UPORA PROFESSIONAL AND MANAGEMENT TRAINING INSTITUTE L.L.C and yourself irrevocably consent to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates to settle any dispute arising in connection with these terms.

DISPUTE RESOLUTION & BINDING ARBITRATION

Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by private and confidential binding arbitration before a single arbitrator. The arbitration panel shall consist of one (1) arbitrator. The arbitration proceedings shall take place in Dubai, United Arab Emirates, and the language used shall be English. The governing law of the contract shall be the substantive law of the United Arab Emirates, in accordance with the Rules of Commercial Conciliation and Arbitration of 1994, as amended, replaced, and re-enacted from time to time.

Restrictions: The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the fullest extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Arbitration: The Parties agree that the following Disputes are not subject to the above provisions concerning binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

If any provision of this arbitration clause is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above. The Parties agree to submit to the personal jurisdiction of that court.

CORRECTIONS

There may be instances on the site where you encounter typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other details. We retain the right to rectify any such errors, inaccuracies, or omissions and to amend or update the information on the site at any time, without prior notice.

ACCURACY OF INFORMATION

While eduvate.ae endeavors to provide the most precise and comprehensive information about its products and partners and strives to keep the Site updated, eduvate.ae does not guarantee that course descriptions and other information are entirely error-free. The Site may contain general information about various topics related to its courses and their implementation, offered for general informational purposes only. Such information should not be construed as advice or substitute for educational guidance. Additionally, eduvate.ae does not warrant or promise in any manner that the educational information provided is entirely accurate. Actual results may vary based on educators’ implementation. For further details, please refer to the Disclaimer of these Terms of Use.

CONTACT US

If you have any complaints regarding the Site or need further information about using the Site, please contact us at:

UPORA PROFESSIONAL AND MANAGEMENT TRAINING INSTITUTE L.L.C

Dubai, United Arab Emirates 

E.mail: info@upora.ae